- Delivery Timeline: All orders will be delivered within 3 days, depending on fruit and product availability. Customers will be informed in case of any delays.
- Quality Check at Delivery: Any concerns regarding quality, quantity, or product condition must be reported immediately at the time of delivery. Complaints made later will not be accepted.
- Mandatory Reporting: For any quality issue, return request, or refund query, customers must inform us first before taking any action or discarding the product on the below mentioned contact details.
- Refund Policy: Once approved, refunds will be issued within 7 working days to the original payment method.
- Replacement Policy: Valid concerns raised at delivery time are eligible for instant replacement or store credit, depending on stock availability.
- Order Confirmation: Orders are processed and dispatched only after successful payment confirmation.
- Perishable Goods Reminder: Fruits are perishable; customers are advised to store them properly upon receiving the order to maintain freshness.
For Reporting Issues or Support
To raise a return, refund, or quality concern, please contact us immediately through:
📞 Mobile: 8477057745
📧 Email: support@thekfnh.com